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Caspian Plaza, 44 Jafar Jabbarli street, Baku AZ1065, Azerbaijan
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PASHA Capital
Question and Answer
What documents do I need, to open an individual account in your company?
To open an account, you need to submit an identity document. More information here https://www.pashacapital.az/fx/en/operations/account-opening-procedure/
Can I make changes to my personal information (e-mail, contact information)?
Yes. To do this, you need to contact Support. ([email protected])
How to open a trade account?
You need to approach the head office of PASHA Capital.
How long does it take to open an account?
Opening an account generally doesn't take much time, about an hour or two.
How to start trading?
After opening an account, you will be given information to authorize on the platform (via e-mail). After authorization, you can start trading.
What types of accounts are provided in your company?
Classic and individual. See this section for details. (https://www.pashacapital.az/fx/en/account-types/classic-account/) (https://www.pashacapital.az/fx/en/account-types/personal-account/)
Are my funds protected?
Customers' money is transferred to a special customer account in the company. These funds are kept separate from the company's balance sheet and cannot be used to cover its liabilities.
Can I open several trade accounts?
Yes, you can.
How much can I trade in a demo account?
90 days from the date of opening the demo account.
How can I reset my password on the platform?
To reset the password, write to [email protected]
What is the size of the support (credit shoulder) in your company?
The maximum credit shoulder size is 1:100.
Can I change my credit shoulder? If so, how can I do it?
Yes, you need to contact the support center for this. ([email protected])
When are the markets open?
Monday through Friday. Saturday and Sunday are not working days in the market.
What do margin and free margin mean?
Margin is the amount of money in the base currency of a trading account that is important for opening or maintaining a position. Free margin - minus margin is the amount of funds on the balance sheet. It is a measure of the amount of open funds available to open new positions or to support existing ones.
Is scalping allowed in your company?
Yes
What is stop-loss?
Stop-loss is the price level at which to close your deal. The deal will be closed as soon as the price reaches the appropriate level.
What is take-profit?
Take-profit is the closing of a previously opened position at a better price than the current market price at the time of the take-profit order. When the take-profit price is reached, the deal is closed.
Does your company allow to hedge positions?
Yes, you can hedge your positions.
What is the size of the spreads in your company?
See this section for details. (https://www.pashacapital.az/fx/en/account-types/demo-account/)
Do you have slippages?
During volatility, there are slippages, as agreements are concluded directly on the world market.
Why does the amount on the swap increase (decrease) three times on certain days?
Since there are no working days in the market on Saturdays and Sundays, swaps are added for those days, Thursday or Friday. (depending on the currency day)
What is the minimum amount of deposits and withdrawals for the account?
There is no limit on withdrawals, but the minimum deposit is 50-100 US dollars. (https://www.pashacapital.az/fx/en/operations/deposit-account/)
Can I withdraw money at any time?
According to the regulations, you can withdraw money at a specified time. See this section for details. (https://www.pashacapital.az/fx/en/operations/withdraw-account/)
How long does it take for funds to be credited to my trading account?
According to the regulations, the funds are transferred within one working day. See this section for details. (https://www.pashacapital.az/fx/en/operations/deposit-account/)
How long will I receive the money after the application for withdrawal is made?
According to the regulations, the funds will be credited to your personal account within one working day. See this section for details. (https://www.pashacapital.az/fx/en/operations/withdraw-account/)
Is there a commission for depositing or withdrawing funds?
No commission is charged for the entry of funds. 0.5 - 0.8% in withdrawals.
